Grievance and Complaint Logging System (GCLS)

• GCLS Manual
  • Current Manual (31/3/16)
  • Old Manual (15/4/15)
• GCLS Joomla Module (22/12/16)

The Road to Good Health HIV/AIDS Education Toolkit - Version 3 (2016)

• Volume 1 - The RTGH Toolkit
  
  • Monitoring and evaluation forms
  • Proposed particular conditions of contract
• Volume 2 - Facilitator's Guide
• Volume 3 - A Guide for World Bank Task Team Leaders